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Privacy Policy

1. Introduction

Total Care Cleaning Solution values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, book our cleaning services, or contact us.

2. Information We Collect

We may collect the following information to provide and improve our services:

  • Personal Information: Name, email address, phone number, billing address, and service location address (where the cleaning takes place).

  • Payment Details: Credit card or bank details processed securely through our payment gateways.

  • Non-Personal Information: Browser type, IP address, browsing behavior, device information, and cookies.

3. How We Use Your Information

We use your data to:

  • Schedule, manage, and fulfill your cleaning service bookings.

  • Process payments and issue invoices.

  • Provide customer support and respond to inquiries.

  • Send booking confirmations, updates, and promotional offers (if you opt-in).

  • Improve website functionality and optimize our service delivery.

  • Comply with legal obligations.

4. Sharing Your Information

We do not sell your personal data. We may share your information only with:

  • Service Providers: Trusted partners who assist in payment processing, website hosting, or scheduling software.

  • Legal Authorities: If required by law, regulation, or court order.

5. Cookies and Tracking Technologies

We use cookies to:

  • Remember your preferences and booking details.

  • Analyze website traffic to improve our services.

  • Display relevant advertisements.

  • You can choose to disable cookies in your browser, but some features of the website may not function properly.

6. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or alteration. All online payment transactions are encrypted.

7. Your Rights

Depending on your location, you may have the right to:

  • Access and update your personal information.

  • Request the deletion of your data from our active systems.

  • Opt out of marketing communications at any time.

8. Third-Party Links

Our website may contain links to third-party websites or booking tools. We are not responsible for the privacy practices of these external sites.

9. Contact Us

For privacy-related questions, please contact us at: